Chase House is owned by Rite Care Limited.

The particulars are set out as a general outline for guidance only. The information on this website does not in any way form part of a contract or warranty.You may view website pages, download website pages for caching purposes only, and print website pages (excluding website images).
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.You must not use our website to transmit or send unsolicited commercial communications.
You must not use our website for any purposes related to marketing without our express written consent.


The Data Protection Act 2018 (DPA) and the General Data Protection Regulation (GDPR), say that we have to tell you:

  • Why we want information about you/the resident
  • What we do with the information
  • Who we share the information with

The DPA and GDPR say how we can use your information.
We will follow the law and may keep and use your information in the following ways:
It will be collected and used by us fairly and openly for the purpose of marketing the services we provide and to keep you updated with news and events.It may also be used to improve the marketing materials you receive from us. You may tell us special types of personal information – sensitive information. Examples of this type of personal information are:

  • Health
  • Disability
  • Ethnic background

By providing us with this information, you consent to our use of this information for this purpose.
Data protection law tells us we have to have a ‘Legal Bases’ to use your information.
We use your information with the following ‘Legal Bases’ –
That you specifically agreed for us to use the information
We use your special types of information (sensitive information) –
That you specifically agreed for us to use the information
We may need to share some information with our partners for the purposes you have agreed to.
We will also share information with –

  • Our regulators who are permitted access to this information
  • Other organizations where we have to by law share information with them.

We will not transfer information outside of the EU.
The information is stored securely both on paper and on our systems. We make sure that your information is looked after safely.
We take storing your information seriously.
Staff will only be able to see and use your information for the purposes agreed to.
If we need to use the information for anything else we will talk to you about this first and tell you why.
You have the following rights with any information we hold on the resident or you:

  • To ask to see any information we hold about you or the resident
  • To correct any mistakes or changes to the information
  • To ask us to delete information about you or the resident
  • To limit what we do with information
  • To tell us not to use the information
  • To ask us to give some information to another person
  • How To Exercise Your Rights:
  • Speak to any member of staff: They will tell the Data Protection Officer on your behalf.
  • Write to: The Data Protection Officer, Chase House, House Lane, Arlesey, Beds SG15 6YA
  • Email: chasehouse.carehome@nhs.net